Shipping Policy

Shipping Information

At Crafty DMS, we are committed to delivering your digital marketing services and products efficiently. This shipping policy outlines our delivery processes and timelines.

Digital Services

As a digital marketing service provider, most of our deliverables are provided electronically:

• Service activation: Within 24-48 hours of payment confirmation
• Digital assets: Delivered via email or secure file sharing platforms
• Access credentials: Sent immediately upon account setup
• Reports and analytics: Provided as per service agreement

Physical Products (If Applicable)

For any physical products or marketing materials:

• Processing Time: 2-3 business days
• Domestic Shipping: 5-7 business days
• International Shipping: 10-15 business days
• Shipping Costs: Calculated at checkout based on location and weight

Tracking Information

Once your order is shipped, you will receive a tracking number via email to monitor your shipment's progress.

Delivery Issues

If you experience any issues with delivery:

• Contact us within 48 hours of expected delivery
• Provide your order number and tracking information
• We will investigate and resolve the issue promptly

International Shipping

International customers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in our shipping costs.

Contact Us

For shipping inquiries, please contact us at:

Email: support@craftydms.com
Phone: [Your Phone Number]
Business Hours: Monday - Friday, 9:00 AM - 6:00 PM IST