Terms of Service
Last Updated: November 21, 2025
1. Acceptance of Terms
By accessing or using Crafty DM's ("Service", "Platform", "we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
2. Description of Service
Crafty DM's is a social media automation platform that enables users to manage and automate their social media accounts, including but not limited to Instagram and WhatsApp Business. Our Service provides tools for:
- Automated messaging and direct message management
- Social media account integration and management
- Content scheduling and automation
- Analytics and reporting
- Multi-account management capabilities
3. User Accounts and Registration
3.1 Account Creation
To use our Service, you must:
- Be at least 18 years of age
- Provide accurate and complete information
- Maintain updated account details
- Keep your login credentials secure
3.2 Account Responsibility
You are responsible for all activities under your account. You agree to:
- Notify us of unauthorized access
- Not share your account credentials
- Accept liability for account actions
4. Third-Party Platform Compliance
4.1 Social Media Platform Terms
When connecting to third-party platforms, you agree to:
- Comply with all platform terms and policies
- Acknowledge that violations may lead to suspension
- Understand that API changes may impact functionality
4.2 Meta Platforms
You must comply with:
- Meta's Terms of Service
- Meta Platform Terms
- WhatsApp Business API Terms
- Instagram Platform Policy
- Meta Community Standards
5. Acceptable Use Policy
5.1 Prohibited Activities
You agree not to:
- Send spam or engage in harassment
- Break any laws or regulations
- Infringe on intellectual property
- Distribute malware or harmful code
- Attempt unauthorized access
- Use the Service for fraud
- Scrape or harvest data
- Disrupt servers or services
- Impersonate others
- Violate platform policies
5.2 Content Standards
- No illegal or harmful material
- No obscene or offensive content
- No privacy violations
- No copyright infringement
- No misleading information
6. Data Usage and Privacy
Your use of the Service is governed by our Privacy Policy.
By using Crafty DM's, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.